Hetrim Innovations Private Limited

User manual

Remote DSC — user manual

Install Remote DSC, connect the User to the Holder, and use each function. The DSC token stays with the holder. The professional signs from their own Windows PC after the holder approves the request.

This software is for Windows PCs only. It supports Windows 10 and Windows 11. It will not work on older versions of Windows or on any other operating system.

1. Who uses which software

Remote DSC has two desktop applications. They are installed on two different PCs.

  • Remote DSC Holder (free) — install on the PC where the DSC USB token remains inserted. The holder generates a User ID and password and approves each request.
  • Remote DSC User (paid) — install on the professional’s PC. Use this to open portals, register DSC remotely, sign forms, and use utilities. Buttons become active only after a successful connection.
The User does not need the DSC token on their PC. The token stays with the holder.

2. Install and licence

1Download

Download Remote DSC Holder from Product & pricing. After purchase, download Remote DSC User from My account → Download software.

2Choose the edition

  • Remote DSC Holder — free. Install on the token PC.
  • Remote DSC User — Single User — one professional / one PC. Enter the licence key from My account after purchase.
  • Remote DSC User — LAN Server — one office server PC. Enter the purchased LAN licence key here. Other office PCs use LAN Client and do not need their own key.
  • Remote DSC User — LAN Client — free on other office PCs, only after LAN Server is installed and activated on the same office network.

3Complete Windows setup

Run the installer and finish the wizard. Windows may ask for permission to install. If Windows shows a security prompt, choose More info → Run anyway when the publisher is Hetrim Innovations. You do not need to run the Remote DSC app as Administrator after it is installed. Do not share licence keys or Holder passwords with anyone who is not authorised.

4Office LAN — install LAN Server first

Skip this step if you bought Single User. For an office, install Remote DSC User — LAN Server on one PC only. Open the app as a normal user. In Settings, enter the LAN licence key and click Activate. Wait until the licence shows as active. Keep this PC switched on and on the office network. It shares the licence with the other PCs.

5Office LAN — then install LAN Client

Only after step 4 is done, install Remote DSC User — LAN Client on each staff PC. The Client does not enter a licence key. In Settings, keep Use license from LAN Server selected. Use Auto, or type the LAN Server PC’s IPv4 address (for example 192.168.1.20). Do not type 127.0.0.1 on the Client — that is the Client PC itself, not the Server.

Server and Client PCs must be on the same office LAN or Wi‑Fi. After the Client can reach the Server, continue from section 3 to connect User to Holder. A longer office walkthrough is in Install Remote DSC User — LAN Server & LAN Client.

3. Connect User to Holder

Holder PC

1Start Holder and insert the DSC

Open Remote DSC Holder. Insert the DSC token. Keep the token connected while work is in progress.

Wait for the DSC name. Once the DSC is inserted, wait until Holder shows the name of the person whose DSC is inserted.

2Share the login

After that name is visible, note the User ID (Server ID) and Password shown in the Holder app. Share these only with the authorised professional.

User PC

1Open Settings

Open Remote DSC User. Complete Settings (firm name / professional name as required). For Single User or LAN Server, enter the licence key and activate it.

2Connect

On the main window, enter the Holder User ID and Password, then click Connect.

Wait for the DSC name on User. After Connect, wait until that same DSC name also appears on the User side. Do not start portal or signing work yet.
Start work only after the DSC name is visible on both Holder and User. Then you may use MCA, Income Tax, GST and other functions.

4. How every sign request works

For portal signing, DSC registration and related work, the same pattern applies:

  1. On the User PC, click the required button (for example Register DSC on MCA or Sign MCA Form).
  2. The portal, software or form opens on the User PC. Log in where needed and continue the work.
  3. When you click Sign (or complete signing), an approval message goes to the Holder. On the Holder PC, the request appears in the Holder app (not a separate browser popup).
  4. The holder chooses Accept (or Allow) to complete the sign or registration, or Cancel (or Deny) to stop. The holder may cancel before the DSC is used.
  5. After approval, the work is completed on the User PC. The holder can see where and how the DSC is being used. A record is kept in the audit trail.
If a local signing helper is already running on the User PC, Remote DSC may ask you to stop it so remote signing can use the holder’s DSC. Follow the on-screen message, then continue.
MCA

5. MCA

Buttons are on the MCA card. Stay connected to the Holder first.

Register DSC on MCA

Use this to register or manage DSC remotely on the MCA portal.

EM Bridge and the token driver must be installed on the Holder PC. Check this by clicking Supporting Software on Holder PC.

  1. Click Register DSC on MCA.
  2. The MCA portal opens on the User PC.
  3. Log in on the MCA portal.
  4. Click Associate DSC.
  5. Select the DSC provider.
  6. Select the certificate. The provider and certificate from the token inserted on the Holder PC appear here.
  7. Enter the DSC password (PIN).
  8. Click Sign.
  9. An approval message goes to the Holder.
  10. After the holder approves, the DSC is registered on MCA.

Sign MCA Form

Use this to sign an MCA PDF / e-form from the User PC. The file stays on the User PC.

Adobe Acrobat Reader (64-bit) is required on the User PC.

  1. Click Sign MCA Form.
  2. A window opens to select the form to sign.
  3. Open the selected form. The form opens in Adobe Acrobat Reader (64-bit) on the User PC.
  4. In the form, click the signature field.
  5. The certificate (DSC) from the token on the Holder PC appears. Select the DSC.
  6. A Save window opens. Save the file.
  7. A password window appears. Enter the DSC password (PIN).
  8. Click Sign.
  9. An approval message goes to the Holder.
  10. After the holder approves, the form is signed.
Income Tax & TDS

6. Income Tax & TDS

Buttons are on the Income Tax & TDS card. Stay connected to the Holder first.

EM Bridge and the token driver must be installed on the Holder PC. Check this by clicking Supporting Software on Holder PC.

Open Income Tax Portal

Opens the Income Tax portal on the User PC for remote signing of forms and returns.

EM Bridge and the token driver must be installed on the Holder PC. Check this by clicking Supporting Software on Holder PC.

  1. Click Open Income Tax Portal.
  2. The Income Tax portal opens on the User PC.
  3. Log in on the portal.
  4. Open the form or return you need to sign.
  5. When asked to sign, select the DSC provider.
  6. Select the certificate. The provider and certificate from the token inserted on the Holder PC appear here.
  7. Enter the DSC password (PIN).
  8. Click Sign.
  9. An approval message goes to the Holder.
  10. After the holder approves, the document is signed.

Register DSC on TRACES

Opens TRACES so you can register DSC remotely on Income Tax / TRACES.

EM Bridge and the token driver must be installed on the Holder PC. Check this by clicking Supporting Software on Holder PC.

  1. Click Register DSC on TRACES.
  2. The TRACES portal opens on the User PC.
  3. Log in on TRACES.
  4. Open Register DSC on the portal.
  5. Select the DSC provider.
  6. Select the certificate. The provider and certificate from the token inserted on the Holder PC appear here.
  7. Enter the DSC password (PIN).
  8. Click Sign.
  9. An approval message goes to the Holder.
  10. After the holder approves, the DSC is registered on TRACES.

Income Tax Software

Opens Income Tax desktop software already installed on the User PC, for remote signing from that software.

EM Bridge and the token driver must be installed on the Holder PC. Check this by clicking Supporting Software on Holder PC.

  1. Click Income Tax Software. If asked, browse to the software’s .exe once; the path is remembered.
  2. The software opens on the User PC.
  3. Continue in the software until it asks you to sign.
  4. Select the DSC provider.
  5. Select the certificate. The provider and certificate from the token inserted on the Holder PC appear here.
  6. Enter the DSC password (PIN).
  7. Click Sign.
  8. An approval message goes to the Holder.
  9. After the holder approves, the document is signed.

Open TDS Software

Opens TDS desktop software on the User PC, for remote signing from that software.

EM Bridge and the token driver must be installed on the Holder PC. Check this by clicking Supporting Software on Holder PC.

  1. Click Open TDS Software and, if asked, select the software path once.
  2. The software opens on the User PC.
  3. Continue in the software until it asks you to sign.
  4. Select the DSC provider.
  5. Select the certificate. The provider and certificate from the token inserted on the Holder PC appear here.
  6. Enter the DSC password (PIN).
  7. Click Sign.
  8. An approval message goes to the Holder.
  9. After the holder approves, the document is signed.
GST

7. GST

Buttons are on the GST card. Stay connected to the Holder first.

emSigner and Java must be installed on the User PC.

After Connect: close any running emSigner, then start emSigner as Administrator. Only after that, open GST Portal or GST Software.

Open GST Portal

Opens the GST portal on the User PC. Use this for remote signing on the GST website and to register or manage DSC on GST. If a signing overlay appears, follow it and close it with X when done.

emSigner and Java must be installed on the User PC. After Connect, close any running emSigner, then start emSigner as Administrator before opening GST Portal.

Register DSC on GST

  1. Click Open GST Portal.
  2. The GST portal opens on the User PC.
  3. Log in on the GST portal.
  4. Open Register DSC on the portal.
  5. Click Register. The emSigner DSC store window appears. The certificate (DSC) from the token on the Holder PC appears. Select the certificate (DSC).
  6. Enter the DSC password (PIN), then click Sign.
  7. An approval message goes to the Holder.
  8. After the holder approves, the DSC is registered on GST.

Sign on the GST portal

  1. Click Open GST Portal.
  2. The GST portal opens on the User PC.
  3. Log in on the GST portal.
  4. Open the return or form you need to sign.
  5. When asked to sign, the emSigner DSC store window appears. The certificate (DSC) from the token on the Holder PC appears. Select the certificate (DSC).
  6. Enter the DSC password (PIN), then click Sign.
  7. An approval message goes to the Holder.
  8. After the holder approves, the document is signed.

GST Software

Opens GST desktop software on the User PC for remote signing.

emSigner and Java must be installed on the User PC. After Connect, close any running emSigner, then start emSigner as Administrator before opening GST Software.

  1. Click GST Software and, if asked, select the software path once.
  2. The software opens on the User PC.
  3. Continue in the software until it asks you to sign.
  4. The emSigner DSC store window appears.
  5. The certificate (DSC) from the token on the Holder PC appears. Select the certificate (DSC).
  6. Enter the DSC password (PIN), then click Sign.
  7. An approval message goes to the Holder.
  8. After the holder approves, the document is signed.

Reset the Income tax/TDS/GST software path

If the wrong program was selected, click Reset the Income tax/TDS/GST software path, then open the software button again and choose the correct file.

Common utilities

8. Common utilities

These are on the Common Utilities card.

Request Screen Control

Optional. Use only when you need to see or control the Holder PC (for setup or support). This is not required for ordinary remote signing.

  1. Click Request Screen Control.
  2. The holder must Allow. If denied, screen control does not start.
  3. When allowed, the Holder screen appears in Shared Viewer on the User PC.

Password Manager

Stores portal passwords (not the DSC token PIN). You can save passwords and import them from browsers and from Income Tax/TDS/GST Software, then use them when signing on those portals.

  1. Click Password Manager.
  2. Add or import portal logins as shown in the window.
  3. Use a saved password when the portal asks you to sign in.

Settings

Licence, connection details, and professional / firm information. Keep these complete before starting portal work.

Supporting Software on Holder PC

View or install DSC-related software on the Holder PC. Use this to check that EM Bridge and the token driver are installed on the Holder PC. The holder must Allow the request. Use this only with permission, typically for first-time setup.

File Sharing

Send a file from the User PC to the Holder PC (paste or drag and drop). The holder Allows or Denies the first file request for that connection.

  1. Click File Sharing.
  2. Add the file. Wait if the holder must Allow.
  3. Confirm the file has arrived on the Holder PC.

9. Troubleshooting

  • Buttons are inactive — connect to the Holder first. Confirm User ID, password, and that Holder is running with the token inserted.
  • Waiting for holder — ask the holder to Accept on their PC. They can Cancel if the request should not proceed.
  • Cannot connect — both PCs need internet. Close extra Holder windows (only one session per Holder ID). Try again after a few seconds.
  • Wrong desktop software opened — use Reset the Income tax/TDS/GST software path, then select the correct program.
  • LAN Client cannot start — complete LAN Server install and activation first (section 2, steps 4 then 5). Both PCs must be on the same office network. On the Client, enter the Server PC’s IPv4, not 127.0.0.1. See the LAN install guide.
  • Windows version — use Windows 10 or Windows 11 only.

10. Support

If you need help, contact Hetrim with the edition (Holder, Single User, LAN Server or LAN Client), the software version, and a short description of what you clicked and what happened.

Contact Hetrim